effective as of August 6, 2018.
We are Duravit USA, Inc. (“Duravit,”
“we,” “us,” or “our”). Your privacy is
our practices regarding the use and disclosure of personally identifiable
information we obtain online from users of those websites (including the website located at www.duravit.us), webpages and content that we own or control
(each a “Site” and collectively, the “Sites”).
WHEN YOU ACCESS THE SITES, YOU AGREE TO THIS
In general, we avoid
collecting any personally identifiable information from a user of our Sites
unless that user provides such information or such information is provided to
us by someone else. For example, you might be asked to voluntarily give your
name, postal address, email address and phone number, and credit card or PayPal
Information to us when you purchase products from our Sites, provide feedback
on our products, . We may also collect and store statistics and other
information about the online activities of our visitors on an aggregate basis.
How We Collect Information About You
We generally collect
information through the Sites in three ways:
1. We collect information that our customers or
visitors (including you) to the Sites supply to us.
2. We collect information from emails and other
contacts sent to us by you, other customers and users of the Sites.
3. We collect information electronically on all
customers and other users of the Sites by means of cookies.
Types of Personal Information We May Collect on
To obtain services from the
Sites, you may be required to provide us with your full legal name, email
address, full street address including city, state and zip code, and telephone
number. And, to obtain certain services from the Sites, you may also be
required to choose your “username” and /or “password” and provide those to us.
For some of our Sites, you
may also be able to submit information about other people. For example, while
most of our Sites do not allow online sales, you might be provided the option
of ordering a gift, gift certificate or any products or service online. To do
so you may be required to provide us personally identifiable information. For
example, when you place an order with us by telephone or means other than our
online ordering service, you may be required to provide us with your full legal
name, full street address including city, state and zip code, and telephone
number. If you place an order through a Site, you may want the item purchased
sent directly to the recipient; therefore, you might submit the recipient’s
name, mailing address, email address and/or telephone number. It is also possible that someone may provide
us with your personally identifiable information, with or without your
We, or third-party merchants,
vendors and others we may be working with (each a “Third Party Promoter”) may
offer users of the Sites special offers, contests or other promotions (each a “Promotion”). You are under no obligation to respond to or
to participate in any Promotion but, if you do, you may be required to provide
additional information (such as your birth date and whether you or anyone in
your household is employed by the Third Party Promoter) to verify your
eligibility for participation in the Promotion. For a given Promotion, the information
guidelines for each Promotion.
and Disclosure of Information
We may disclose your personal information collected through your use of the
Sites to: (a) our affiliates; (b) third parties to provide you with
information or materials you specifically request or Third Party Promoters in
connection with a Promotion; (c) our service providers providing services to
information collected through your use of the Sites
unrelated third parties: (a) to conform to legal requirements or to respond to
a subpoena, search warrant or other legal process received by us; (b) to enforce
our Terms and Conditions or to protect our rights; (c) to protect the safety of
others, including other users of the Sites; or (d) with your consent in a
We reserve the right to transfer or disclose user information collected through the Sites,
including user personal information, for other business reasons of ours
(including in connection with an assignment of our rights covered under the paragraph below captioned “Assignment”).
We also reserve the right to change the manner of our use and disclosure
Children’s Privacy and Age Limitations for the
The Sites are
intended for use by persons aged 18 or older, and by your use of this Website
you affirm that you are at least 18 years of age. We
do not knowingly collect personally identifiable information from children
under the age of 18. If we discover or are made
aware that we have received personally identifiable information from an
individual who indicates that he or she is, or whom we otherwise have reason to
believe is, under the age of 18, we will delete such information from our
systems. If you are a parent or guardian of a child under the
age of 18 and believe he or she has disclosed personally identifiable
information to us please contact us as provided below. In any such event, a parent or guardian of a
child under the age of 18 may review and request deletion of such child's
personally identifiable information as well as prohibit the use thereof.
also see the additional disclosures in the paragraphs below captioned “Additional Notices to California
Residents -- Content Removal
Requests for Users Under 18 Years Old”.
Like many websites, the Site
uses “cookies” – small strings of data placed on users' personal computer hard
drives during the exchange of data that happens when your browser points to one
of our websites. Among other things:
n Cookies enable a website to identify a user's
browser as a previous visitor by means of a unique string of numbers assigned
on a previous visit;
n Cookies assist us in collecting information on the
pages of our websites that you access or visit, and in recording any
preferences you indicate for use on our Sites;
n If you are browsing our website, a cookie
identifies your browser and Site user ID and internet protocol number of your
computer or other access device (but not your personal identity); and
assist in storing your preferences and recording other session information (a
"session" is a single visit by you to one of our Sites).
to Other Websites
The Sites may contain links to other websites, applications and services
maintained by us, our affiliates and/or by third parties that may not follow
the same privacy policies as applicable to the Sites. These other
data in ways that are different from the way in which we use the information
collected through the Sites. When linking to
Policy only governs information collected on or through the Sites.
use Google Analytics, a web analytics service from Google Inc., 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA.
is certified under the Privacy Shield Agreement and thus warrants that it
complies with applicable European privacy legislation. Google’s Privacy Shield
status may be viewed here:
Analytics uses so-called “cookies” – text files that are stored on your
computer to allow an analysis of your use of the website. The information about
your use of the website generated by the cookie is usually sent to a Google
server in the U.S., where it is saved. However, in the event that IP
anonymization is activated on this website, Google will abbreviate your IP
address in advance within member states of the European Union or in other
countries within the European Economic Area that are party to the agreement.
Only in exceptional cases is the full IP address sent to a Google server in the
U.S. and abbreviated there. Google will use this information on our behalf to
analyze your use of the website, compile reports on website activity and
provide us with other services relating to website and Internet use. The IP
address provided by your browser for Google Analytics purposes is not merged
with other data held by Google. You can prevent cookies from being stored by
using the appropriate setting in your browser; however we would like to point
out that if you block cookies it may mean that you are unable to benefit from
the full range of functions offered by this website. You can also prevent
collection of data generated by the cookie in reference to your website usage
(including your IP address) by Google, and processing of this data by Google, by
downloading the browser plug-in from the following link (http://tools.google.com/dlpage/gaoptout?hl=de) and
note that to ensure anonymous logging of IP addresses (so-called IP masking),
on this website Google Analytics has been extended with the code
can also prevent the collection of your data by Google Analytics by clicking on
the following link. An opt-out cookie will then be set which prevents further
collection of your data when you visit this website. This is particularly
recommended when accessing our site via mobile devices.
use the marketing and remarketing services ("Google marketing
services") of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA
target ads for and on our site to show users only ads that may be of interest
to them. If, for example, you should see ads for products for which you have
shown an interest on other websites, this is referred to as
"remarketing". To this end, when our and other websites on which
Google marketing services are active are called up, a Google code is executed
directly by Google and so-called (re)marketing tags are integrated into the
information about your use of the website generated by the cookie or tags is
usually sent to a Google server in the U.S., where it is saved. However, due to
the activation of IP anonymization on this website, Google will abbreviate your
IP address in advance within member states of the European Union or in other
countries within the European Economic Area that are party to the agreement.
User data is therefore processed within the context of Google marketing
services in pseudonymized form; i.e.,
Google does not, for example, store and process the names or e-mail addresses
of users, but rather the relevant cookie-related data within pseudonymous user
profiles. This means that, from Google's point of view, the ads are not managed
and displayed for a specifically identified person, but rather for the cookie
holder, regardless of who this cookie holder is. This does not apply if a user has expressly
allowed Google to process the data without pseudonymization. The information
collected by Google marketing services about users is transmitted to Google and
stored on Google's servers in the United States.
of the Google marketing services we use is the online advertising program
"Google AdWords". In the case of Google AdWords, each AdWords
customer receives a different "conversion cookie". Cookies cannot
therefore be traced through the websites of AdWords customers. The information
collected by the cookie is used to generate conversion statistics for AdWords
customers who have opted for conversion tracking. AdWords customers see the
total number of users who clicked on their ad and were redirected to a page
with a conversion tracking tag. However, they do not receive any information
that personally identifies users.
can use the Google marketing service "DoubleClick" to integrate
partner websites to place ads based on users' visits to this and other websites
on the Internet.
can also use the "Google Tag Manager" to integrate and manage Google
analysis and marketing services within our website.
We use video components from YouTube. YouTube is an Internet video portal that
allows registered users to post video clips and other users to view, rate and
comment on them free of charge. YouTube
is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
Each time you call up a page on which a YouTube component (YouTube player) is
integrated, the Internet browser on your computer is automatically prompted to
download a display of the corresponding YouTube component from YouTube. You can
find more information on YouTube at https://www.youtube.com/yt/about/de/ As
part of this process, YouTube and Google are informed about which specific
sub-page of our website you are visiting.
If you are logged in to YouTube at the same time, YouTube recognizes which
specific sub-page of our website you are visiting when you call up a sub-page
containing a YouTube video. This information is collected by YouTube and Google
and assigned to your YouTube account.
YouTube and Google receive information via the YouTube component that you have
visited our website whenever you are logged in to YouTube at the same time as
visiting our website, regardless of whether you click on a YouTube video or
not. If you do not want this information to be transmitted to YouTube and
Google, you can prevent its transfer by logging out of your YouTube account
before visiting our website.
You can also prevent an automatic connection being established at any time by
choosing the appropriate settings in your Internet browser; our site can then
still be used – even if you cannot watch videos.
We do not store any personal data within YouTube. Personal data are not transmitted
to other recipients.
modifications made will be effective immediately upon posting, so you should
check this page for any changes. We will
We may assign our rights and duties
collected through the Sites, to any third party at any time without notice to
you, and such assignment rights shall include the ability to make an assignment
in connection in connection with any sale, merger, acquisition, divestiture or
liquidation of all or part of our business or assets related to the Sites, all or substantially all of our business or assets, or as part of any
reorganization or restructuring of our business.
Your Questions and Concerns
If you have questions or
write to us (see address posted under contact on our website www.duravit.us We will use reasonable efforts to promptly look
investigate any concern.
ADDITIONAL NOTICES TO
At this time, the Sites are
not set up to honor web browser do-not-track settings.
on Marketing Disclosures
Civil Code Section 1798.83 permits our users who are California residents to
request and obtain from us once a year, free of charge, information about the
personal information (if any) we disclosed to third parties for direct
marketing purposes in the preceding calendar year. If applicable, this
information would include a list of the categories of personal information that
was shared and the names and addresses of all third parties with which we
shared information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your
request in writing to us at Duravit USA, Inc., 2635 North Berkeley Lake Road,
Suite 100, Duluth, Georgia 30096.
Removal Requests for Users Under 18 Years Old
you are a user under 18 years of age and reside in California, you may request
and obtain removal of, content or information that you have posted on the Sites. You may send us any such requests by one of the following
subject line) at firstname.lastname@example.org; or (ii) by writing to us (see address posted
under contact on our website www.duravit.us. We
will review the request and respond promptly.
You should be aware that a request to remove content or information posted by you on the Sites
does not ensure or require complete or comprehensive removal of such content or
information from our databases.
NOTICES TO EUROPEAN UNION RESIDENT AND OTHER DATA SUBJECTS
In addition to the
residents of the member countries of the European Union (“EU”) or other data subjects covered by the EU’s General Data
Protection Regulation, (EU) 2016/679 (the “GDPR”),
have certain additional privacy rights under applicable law. The following provisions of this Privacy
Policy provide an overview of these additional rights and related information.
Duravit embraces the approach to privacy protection reflected in the GDPR,
giving our clients, vendors, and users a greater say in what happens with their
data. Please contact our data protection officer
at email@example.com if you have any
questions about any matters related to our GDPR compliance.
Bases for Processing Personal Information of European Union Citizens or Other
GDPR Data Subjects
When processing your personal information, Duravit may rely on one or
more of the following legal bases (or other available legal grounds), depending
on the circumstances:
Legitimate Interests – Duravit may process your personal information
where Duravit has a legitimate interest in such processing for managing,
operating or promoting our business, and that legitimate interest is not
overridden by your interests, fundamental rights or freedoms.
Consent – Duravit may process your personal information where Duravit
has obtained your consent to the processing.
Contractual Necessity – Duravit may process your personal information
where such processing is necessary in connection with any contract that Duravit
has with you.
Legal Requirements – Duravit may process your personal information where
such processing is required by applicable law.
to Third Parties
personal information will not be disclosed to third parties except where it is
necessary for fulfillment of Duravit’s obligations to you or where Duravit is
obliged or permitted to do so by law (including, without limitation, through
the terms of any agreement Duravit may have with you), or where Duravit makes
disclosures that are otherwise consistent with the uses described in this
Duravit may also disclose
any information (including personal information) relating to you to law
enforcement authorities or any regulatory or government authority in response
to any request including requests in connection with the investigation of any
suspected illegal activities.
reserves the right to transfer any personal information Duravit has about you
in the event Duravit sells or transfers all or a portion of our business or
assets, or merges with another organization. Should such a sale, transfer or merger
occur, Duravit will use reasonable efforts seeking to require that the
transferee uses personal information you have provided to Duravit in a manner
that is consistent with this Policy.
will not sell, resell or lease your personal information to any third parties
but Duravit may, if required for the purpose(s) for which your personal
information was collected and processed, share it with Duravit partners and/or
service providers to enable them to provide their services to Duravit or to
you, as applicable. The foregoing are in addition to the other uses described
elsewhere in this Policy.
of Personal Information of European Citizens or Other GDPR Data Subjects
Duravit has policies and technical and organizational
measures in place which are intended to safeguard and protect your personal
information against unauthorized access, accidental loss, improper use and
disclosure. However, you should be aware that information transmitted over the
internet is not completely secure because of the nature of the internet and
that systems and measures used to secure information are not flawless. For
these reasons, although Duravit will use reasonable efforts to protect your
personal information, Duravit does not warrant the security of personal
information transmitted to Duravit or stored by Duravit, and personal
information that is transmitted to Duravit by you electronically is done at
your own risk.
of Personal Information of European Citizens or Other GDPR Data Subjects
policy is to retain your personal information only for as long as is necessary
to fulfill the purposes for which Duravit collected such personal information,
including for the purposes of satisfying any professional, legal, accounting or
reporting requirements to which Duravit is subject. To determine the
appropriate retention period for personal information, Duravit considers the
scope, nature and sensitivity of the personal information, the potential risk
of harm from unauthorized use or disclosure of the personal information, the
purposes for which Duravit collected and processed your personal information
and whether Duravit can achieve those purposes through other means, and any
applicable legal and professional requirements.
Rights as a European Resident or Other GDPR Data Subject
You have a number of rights
concerning your personal information that Duravit holds and uses, including the
of Access – You have the right to be informed about what personal information Duravit
holds about you and to a copy of this personal information.
to Rectification – You have the right to have any inaccurate personal
information which Duravit holds about you updated or corrected.
to Erasure – In certain circumstances you may request that Duravit delete the
personal information that Duravit holds about you.
to Complain – You have the right to lodge a complaint regarding the processing
of your personal information to an applicable governmental or supervisory
authority in your country.
to Withdraw Consent – Where processing of personal information is based on your
consent, you have the right to withdraw such consent at any time.
to Object – Where Duravit relies on our legitimate interests to process your
personal information, you have the right to object to such use and Duravit is
required to discontinue such processing unless Duravit can demonstrate an
overriding legitimate interest in such processing.
to Restriction – You have the right to request that Duravit stop using your
personal information in certain circumstances including if you believe that the
personal information Duravit holds about you is inaccurate or that Duravit’s
use of your personal information is unlawful. If you validly exercise this
right, Duravit will store your personal information and will not carry out any
other processing until the issue is resolved.
You may exercise any of the
above requests in writing to Duravit, Attn: Data
Protection Officer, 2635 North Berkeley Lake Road, Suite 100, Duluth, Georgia 30096 or at firstname.lastname@example.org.
You are also free at any time to request that Duravit stop using your personal
information for marketing purposes by contacting us at Duravit, Attn: Data Protection Officer, 2635 North
Berkeley Lake Road,
Suite 100, Duluth, Georgia 30096, or at email@example.com.